> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://support.universal.one/sitemap.xml
> Use this file to discover available pages before exploring further.
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# Why was my prescription denied at the pharmacy?

Prescription denials may happen for several reasons, including medical aid coverage limits, incorrect prescription information, or pharmacy policies. For the exact reason your prescription was denied, please contact your medical aid provider directly through their support channels.