> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://support.universal.one/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# When do I know my call is connected?

uConsult will open the call window on pressing the call button. The following waiting room message will appear