> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://support.universal.one/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# It says my email already exists / has been used

**This indicates that an account already exists with your email address.**
Please go back and try logging in. If you’ve forgotten your password, use the **“Forgot Password”** link on the login page to reset it.